Dr. Zakir Malik
A “culture of excellence” is, by definition, out of the ordinary.
When efforts are made to craft human centric organization while collaborating different fragments of Diversity, Engagement, Safety, Trust, Comfort, feedback, teamwork, alignment, implementation, eventually triggers culture of excellence.
Excellence is achieved when Organization’s
Behavioral aspect is measured – who is awarded and rewarded, who is hired and who is fired.
The happiness index has an upward movement considering the positive attitude among employees.
Making employee a better person in terms of knowledge, skills, learning, personal values, health etc.
An organization that adopts the philosophy of diversity – employees from different cultures, nationality, beliefs, ethnicity, gender etc.
Excellence is accomplished from the employees, customers and stakeholders perspective, when the Organization’s
VALUES, VISION AND MISSION ARE
Known
Clearly Understood
Relevant
Aligned
Discussed
Acted On
Measured
PREREQUISITES TO INSTILL CULTURE OF EXCELLENCE IN AN ORGANIZATION
Vision And Mission Statement is clearly defined
Business Objectives are aligned with Vision & Mission
Service Standard is established
Learning interventions are being enforced
Organization is aligned with overall objective
Measurement & Leadership Accountability is in place
CULTURE OF EXCELLENCE
FOCUS POINTS
Hiring & Onboarding
Social Media
Women Empowerment
Evaluations & Improvements
CSR
Youth Cell
Engagement Activities
Awards & Recognition
COE
Culture of Excellence is the distinguishing feature of thriving on culture, trust and passion. A firm belief which binds people which in turn fosters great trust and translates into a passion to perform better every day. Employees are encouraged to share ideas and work on the best practice that makes any company the best place to work for.